Terms & Conditions
Welcome to Labella’s official website (www.labellafactory.com) (“the Site”). By accessing, browsing, or submitting an inquiry through our Site, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our Site.
1. Use of the Website
This website is intended solely for business-to-business (B2B) users seeking information about our products and services. You may not use this Site for any unlawful, unauthorized, or non-commercial purpose.
2. Intellectual Property
All content on this website—including but not limited to text, images, product descriptions, graphics, logos, and designs—is the property of Labella or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, or used without our prior written consent.
3. Product Information & Pricing
All product descriptions, specifications, and pricing shown on this Site are for general reference only and are subject to change without prior notice. Final quotations and terms will be confirmed through a formal Proforma Invoice or Sales Agreement.
4. Orders & Payments
Submitting an inquiry through this Site does not constitute a confirmed order. All orders must be acknowledged and confirmed by both parties in writing. Payment terms, including deposits or balances, will be specified in the Proforma Invoice or formal quotation.
5. Shipping & Delivery
We offer shipping under FOB or EXW terms. Estimated delivery timelines are provided for reference only. Labella is not liable for any delays caused by customs clearance, logistics issues, weather, or other force majeure events. Please refer to our Shipping Policy for details.
6. Returns & Claims
Due to the nature of B2B transactions, we generally do not accept returns. Claims for defective or non-conforming products must be made in writing within 7 days of receiving the goods and supported by clear photographic or video evidence. We will evaluate claims on a case-by-case basis.
7. Limitation of Liability
To the fullest extent permitted by law, Labella shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of this Site or from the purchase of our products.
8. Third-Party Links
Our Site may contain links to third-party websites. These are provided solely for convenience. Labella is not responsible for the content or accuracy of any third-party sites and assumes no liability for any loss or damage caused by their use.
9. Privacy
We are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
10. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Guangzhou, China.
11. Modifications
Labella reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the Site after such changes will constitute your acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: [email protected]
🌐 Website: www.labellafactory.com