Effective Date: Feburary 3, 2024

At Labella (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.labellafactory.com.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: When you fill out an inquiry or contact form, we may collect your name, email address, company name, phone number, and any other details you provide voluntarily.
  • Usage Data: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site. This is typically gathered through analytics tools (e.g., Google Analytics).

2. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries or quotation requests
  • Communicate with you about products, services, or business cooperation
  • Improve our website performance and user experience
  • Analyze website traffic and user behavior
  • Comply with legal obligations

We do not sell, trade, or rent your personal data to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Site.

We use the following types of cookies:

  • Necessary Cookies: Essential for the website to function properly and cannot be disabled.
  • Analytics Cookies: Used to collect anonymous information about website usage, such as through Google Analytics.
  • Marketing Cookies: Used by third-party services like Facebook Pixel and Google Ads to track your interaction with our website, deliver relevant ads, and measure advertising effectiveness.

For users in the European Economic Area (EEA) and other regions with data protection laws, we provide a cookie consent mechanism allowing you to accept or reject non-essential cookies.

You can manage or disable cookies at any time via your browser settings; however, disabling some cookies may affect website functionality.

4. Third-Party Services

We employ trusted third-party services such as Google Analytics, Facebook Pixel, and Google Ads to assist in data collection and advertising efforts. These third parties have their own privacy policies, and we encourage you to review them:

5. Data Protection

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent to certain uses of your data
  • Manage cookie preferences

To exercise these rights, please contact us at [email protected].

8. Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Labella

📧 Email: [email protected]

🌐 Website: www.labellafactory.com